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Infrastructure

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Privacy Policy

We collect only what we need. We never sell your data. We protect your data with industry-standard security. We are transparent about every party we share your data with. This policy applies to all users globally.

  1. Who we are & Scope

1.1 This Privacy Policy applies to Rosa Technology Private Limited ("Rosa Tech", "we", "us" to be constructed accordingly) owns and manages the website(www.rosatech.in), products, services, etc.

1.2 This privacy policy (“Privacy Policy”) is published in accordance with the Indian Law.

1.3 This Privacy Policy explains how we collect, use, disclose and secure Personal Data (as defined below) when you interact with:

  • 1.3.1 www.rosatech.in and any sub-domain, blog, community forum or developer portal we operate;

  • 1.3.2 our cloud dashboards, application programming interfaces (“APIs”) and software development kits(“SDKs”);

  • 1.3.3 Hardware that we showcase or place with customers for sale, evaluation and

  • 1.3.4 Rosa Tech or its representatives (either through email or any other modes), or any other online or offline channel where we post or link to this Privacy Policy

1.4 This Policy applies to :

  • 1.4.1 All visitors to our websites and digital platforms

  • 1.4.2 Users

  • 1.4.3 Customers, clients and business partners

  • 1.4.4 Job applicants and employees (where applicable)

  • 1.4.5 Any person whose personal data we process or use our website.

1.5 Your continued access or use of the Platform signifies acceptance of this Privacy Policy. If you do not agree, please discontinue use.

  1. Information we collect
  • 2.1 Mode of Information Collection

  • 2.1.1 We collect your information either directly from you through offline documentation and/or the Website. We may also collect information when you visit any of our offices to enquire about or avail our Services or attend conferences, seminars, webinars, or other events organised by us. You agree and acknowledge that such information is collected and processed to fulfill purposes mentioned below and Consent to our collection thereof.


  • 2.1.2 We may collect information about you from third parties, such as service providers to provide relevant services, offers and marketing services and the same would be used. We, including our service providers may monitor, record and retain your conversation and/or electronic communication between you and us or otherwise as deemed appropriate.

  • 2.2 Information We Process

  • 2.2.1 Personal information is data that can be used to identify or contact you. We may collect, process and use directly or indirectly the following personal information that identifies or relates to you.

Account Information

Name, mailing address, phone number, email address

Payment Information

Credit and debit card information, bank information

Internet & Network Activity

Browsing history, search history and information regarding your interaction with a website, application, or advertisement, IP address

Education & Experience

Education information, employment history, character and performance references

Product Service & Performance Logs

Information received for products we provide to you, including images or audio or sensor data.

Government Identification

Government-issued identification documents where required or permitted by applicable international laws, including but not limited to passport, national ID card, driver's licence, tax identification number (TIN), social security number, Aadhaar (India), PAN card (India), or equivalent national identifiers — collected solely for identity verification, legal compliance, or regulatory purposes

  • 2.2.2 Non Personal Information We may also collect non-personal information about you. Non-personal information is information that does not, on its own, permit direct association with a person. It may include information such as:

Product Logs & Sensor Data

Service and performance logs for products we provide, including sensor data (images and acoustic data), product identifying information, product performance information, including faults and safety-related information

Online Activity Data

Type of web browser software you use, name of the domain from which you access the Internet, Internet address of the website from which you linked to our site, date and time you access our website, pages visited, search terms used and links clicked.

  • 2.3 Data from Third Parties

  • Social media platforms (if you use social login or connect accounts)

  • Advertising and analytics partners (aggregated and anonymised where possible)

  • Publicly available sources, such as business registries or professional networks

  • Anti-fraud and identity verification services (for security purposes only)

  1. How we use your Data

We may process your personal data where such relevant personal information is required to be processed for legitimate purposes as follows, but not limited to:

  • Providing and improving products and services,

  • Monitoring and improving our website and its content,

  • Conducting market research and surveys to improve our products and services,

  • Sending you information about our products and services for marketing purposes and promotions, for which appropriate Consent is taken,

  • Complying with applicable local or foreign law, regulation, policy, voluntary codes, directive, judgment, or court order, as well as any contractual obligation pursuant to agreements between Us and any authority, regulator or enforcement agency or body or any request coming from said entities,

  • Establishing, exercising, or defending legal rights in connection with legal proceedings (including any prospective legal proceedings) and seeking professional or legal advice in relation to such legal proceedings,

  • Surveillance of premises. (Video Recording),

  • To process your requests (such as replying to your queries)

  • To detect fraud, prevent abuse and protect the security of our systems and users

  • To measure performance and understand how our services are used (anonymised/aggregated)

  1. Legal Basis for Processing

  • 4.1 Consent : In some cases, we ask you for your consent to process your personal data. You can withdraw your Consent at any time, which will not affect the lawfulness of the processing before your Consent is withdrawn. If you would like to withdraw your Consent, you can do so by contacting us as provided in this policy below. However, your withdrawal of Consent will not impact the processing of your personal information by Us for legitimate purposes such as Processing in compliance with applicable laws or under instruction of government authorities.


  • 4.2 Legitimate Interest : We process certain data for the legitimate interests of the Company, its affiliates, partners, customers, or in compliance with applicable laws, including notice from government authorities. These legitimate interests include, for example, contacting you to provide support or sending you marketing information (subject to applicable law); detecting, preventing and investigating illegal activities and potential security issues; and maintaining and improving the Website and applications. The company will take all reasonable efforts while relying on its legitimate interests for processing personal data only after balancing our interests and rights against the impact of the Processing on individuals.


  • 4.3 Performance of a Contract : We also process personal data based on contractual necessity, where it is necessary for the performance of a contract or pre-contractual steps at your request.


  • 4.4 Other Legal Basis : In some cases, we may have a legal obligation to process your personal data, such as in response to a court or regulator order. We also may need to process your personal data to protect vital interests, or to exercise, establish, or defend legal claims

  1. Data Sharing & Third Parties

  • 5.1 We may share your information with:

    ■    5.1.1 Our affiliates;

    ■       5.1.2 Service providers, we use to help deliver our products or services to you, such as payment service providers and logistics companies;

    ■       5.1.3 Other third parties we use to help us run our business, such as our marketing agencies or website hosts;

    ■       5.1.4 Third parties approved by you, including third-party payment providers;

    ■       5.1.5 Credit Reporting Agencies;

    ■       5.1.6 Our insurers and brokers; and

    ■       5.1.7 Our bank.



  • 5.2 We only allow our service providers to handle your information if we are satisfied they take appropriate measures to protect it. We may also share your information with external auditors, e.g., in relation to the audit of our accounts.



  • 5.3 We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.



  • 5.4 We may also need to share your information with other parties, such as potential buyers of some or all of our business or during a restructuring. In addition, if we sell all or a portion of our business, we may provide the acquirer with information about you that is related to that business



  • 5.5 If we (or our assets) are merged, amalgamated, acquired, transferred or if we go out of business, enter bankruptcy, or go through some other change of control, personal information could be one of the assets transferred to or acquired by a Third party

  1. Data Retention

  • 6.1 Your information may be held at our offices and those of our third-party service providers, representatives and agents as described above (see above: “Who we share your information with”).


  • 6.2 Your personal data is processed and retained securely for no longer than is necessary for the purposes for which the personal data was collected or unless required as per the applicable laws. At the expiry of such periods, your personal data will be deleted or archived to comply with legal retention obligations or in accordance with applicable statutory limitation periods.

  1. Data Security

The security and confidentiality of your Personal Data are important to Usand We have invested significant resources to safeguard your personal information. When using external service providers acting as processors, we require that they adhere to substantially similar standards of confidentiality and security as Ours. Regardless of where your personal information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.

  1. Third-Party Websites

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that Third party’s site. We do not control the third-party sites that may be accessible through our website. Thus, this Privacy Policy does not apply to information you provide to third-party sites or gathered by the Third parties that operate them.

  1. Social Media

  • 9.1 We operate channels, pages and accounts on some social media sites to inform, assist and engage with employees, vendors, clients/customers and the public at large. We monitor and record comments and posts made on these channels about Us in order to improve our products and services.



  • 9.2  It is advisable to use official and authorized channel only for communication purposes. Please be aware that when communicating with Us through publicly accessible social media sites, the following information:


    • 9.2.1 Confidential, personal data, including any information regarding your financial situation, bank account details, transactions, etc.


    • 9.2.2 Sensitive personal data, including:


     (i) Special categories of personal data, meaning any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership and the Processing of genetic data, biometric data for uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation and


    (ii) other sensitive personal data such as criminal convictions and offences and national identification number; and


    • 9.2.3 Inappropriate, offensive, or insulting information towards individuals.


    • 9.2.4 Transmit any content, data or information that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libellous, invasive of another's privacy or right of publicity, hateful, or racially, ethnically, or otherwise objectionable.


    • 9.2.5 Any information that infringes, violates, or impacts the rights, including intellectual property rights, of others.



  • 9.3 Rosa Tech is not responsible for any information posted on those sites other than the information posted by the employees authorised to publicise the information on its behalf. Our responsibility is limited to the utilisation of personal data we obtain from these sites for our own purposes.

  1. Policy Covering, Children, Disability and Their Data

  • We do not knowingly collect data from persons under 18 without verifiable parental consent. We do not track, profile, or direct advertising to children.


  • We may may collect and process personal data of a person with disability for the purpose specified in the policy.


  • we shall take reasonable endeavours to ensure that adequate measures are implemented to process the personal data of the child and person with disability in compliance with the applicable privacy regulations.

  1. Cookies

We use cookies and similar technologies to analyse and understand how you access, use and interact with our website, products, or services and our consumers’ preferences (such as country and language choices), as well as to assess, secure, protect, optimise and improve the performance of our website. To know more about our use of cookies, please refer to our cookie policy.

  1. Governing Law & Disputes

This Policy is governed by the laws of India. All disputes shall be resolved exclusively through binding arbitration at M/S Balaji & Associates under the Arbitration and Conciliation Act, 1996. The arbitrator's decision is final and binding. Disputes must be brought individually — no class actions.

  1. Limitation of Liability

Rosa Tech's liability arising out of or related to data processing under this Policy shall be limited to the maximum extent permitted under applicable Indian law. We are not liable for any indirect, incidental, or consequential damages arising from your use of our services or any data breach caused by events beyond our reasonable control.

14. Data Subject Rights & Requests

  • 14.1 Rosa Tech honours all rights conferred by applicable Indian law. You may invoke any right below by writing to us at privacy@rosatech.in with sufficient detail for us to verify your identity and locate the relevant data


    • 14.1.1 Right of Access. Receive confirmation whether Rosa Tech processes your Personal Data and, if so, obtain a copy of the data and the key facts of the processing, such as the purpose of processing, categories of Personal Data processed, recipients to whom such Personal Data has been disclosed, criteria and retention period for such Personal Data.


    • 14.1.2 Right to Rectification. Request correction of Personal Data that is inaccurate or incomplete.


    • 14.1.3 Right to Erasure. Ask us to delete Personal Data that is no longer needed for the purposes set out in this Privacy Policy, or that is processed unlawfully. Please note that deletion will not apply where retention is required for legal obligations, dispute resolution, fraud prevention, or the establishment, exercise, or defence of legal claims.


    • 14.1.4 Right to Data Portability. Receive Personal Data that you have provided to us in a structured, commonly used, machine‑readable format and, where feasible, have that data transmitted directly to another controller.


    • 14.1.5 Right to Withdraw Consent. Withdraw any consent you have previously granted, at any time and without penalty. Withdrawal operates prospectively and does not affect processing already performed under valid consent.


    • 14.1.6 Right to Restrict Processing. Require Rosa Tech to suspend active processing where you contest accuracy, object to processing, or believe the processing is unlawful and you prefer restriction to deletion.


    • 14.1.7 Right to Object. Object to processing carried out based on our Legitimate Interest or for direct-marketing purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests, rights and freedoms.


  • 14.2 We may request additional information to confirm your identity before acting on a rights request. Once verified, Rosa Tech will respond within the mandated period of receipt of the request.

15. Changes to this Privacy Policy

  • 15.1 We may be required to update or change our Privacy Policy from time to time. We will upload an updated Privacy Policy on the website. We encourage you to periodically visit the page for the latest information on our privacy compliance.


  • 15.2 If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted and the validity and enforceability of the other provisions of this privacy policy will not be affected.

16. Contact Detail


  • 16.3 Address: E-17, Electronic Manufacturing Cluster, Adityapur, Jamshedpur, Jharkhand, India Dist: Seraikela-Kharsawan Pin Code: 831013


  • 16.4 Reply: Within 30 working days.

17. Breach Notification

At Rosa Tech, we take data breaches seriously. If a breach affecting your Personal Data occurs, we will notify you and the Data Protection Board of India promptly. We will also report to CERT-In within the timeframe required under applicable CERT-In Directions.

18. Definition

  • 18.1 "Affiliates" means any entity that directly or indirectly controls, is controlled by, or is under common control with Rosa Technology Private Limited, where "control" means ownership of more than 50% of the voting share capital or the ability to otherwise direct management and policies.


  • 18.2 "Breach" or "Data Breach" means a security incident leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, Personal Data transmitted, stored, or otherwise processed by Rosa Tech or its processors.


  • 18.3 "Consent" means any freely given, specific, informed, unconditional and unambiguous indication of the Data Principal's wishes, through a clear affirmative action, signifying agreement to the processing of their Personal Data for a stated purpose, as required under the Indian Law.


  • 18.4 "Cookies" means small text files placed on your device by websites you visit, used to remember preferences, analyse traffic and improve user experience. Similar technologies include pixels, web beacons and local storage objects.


  • 18.5 "Data Fiduciary" means Rosa Technology Private Limited, being the entity that, alone or jointly with others, determines the purpose and means of processing Personal Data, as defined under the Indian Law.


  • 18.6 "Data Principal" means the natural person to whom the Personal Data relates — i.e., you, the user, visitor, customer, job applicant, or any individual whose information we collect or process.


  • 18.7 "Personal Data" or "Personal Information" means any information that identifies, relates to, describes, or could reasonably be linked to a natural person, directly or indirectly. These terms are used interchangeably in this Policy and carry the same meaning.


  • 18.8 "Platform" means collectively: the website www.rosatech.in and any sub-domain, blog, community forum, or developer portal; our cloud dashboards, APIsand SDKs; hardware we showcase or sell; and any other channel through which Rosa Tech processes Personal Data.


  • 18.9 "Processing" means any operation or set of operations performed on Personal Data, whether or not by automated means — including collection, recording, organisation, structuring, storage, retrieval, use, disclosure, combination, restriction, erasure, or destruction.


  • 18.10 "Sensitive Personal Data" or "SPI" means a subset of Personal Data that warrants heightened protection, including: biometric data used for unique identification, health or medical data, data concerning sexual orientation or sex life, genetic data, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and government identification numbers. Rosa Tech collects SPI only where legally required or with explicit Consent.


  • 18.11 "Third Party" means any natural or legal person, public authority, agency, or body other than Rosa Tech, its affiliates, its processors and persons acting under the direct authority of Rosa Tech to process Personal Data.

speak@rosatech.in

Office: E-17, Adityapur Electronic Manufacturing Cluster, Jamshedpur, Jharkhand 831013, India

About Us
Careers
Newsroom
Infrastructure
Profile
Philosophy
Privacy Policy
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Disclaimer

Rosatech @ All Rights Reserved

speak@rosatech.in

Office: E-17, Adityapur Electronic Manufacturing Cluster, Jamshedpur, Jharkhand 831013, India

About Us
Careers
Newsroom
Infrastructure
Profile
Philosophy
Privacy Policy
Terms of Use
Cookies
Disclaimer

Rosatech @ All Rights Reserved